Don't panic - we are here for you!
If the power went down in the whole flat
❗️Check the fuse box and make sure all the corresponding switches are in the same position.
☝️ If not, carefully push it back into the active position.
🛎 Ask your neighbors if they have they are facing the same problems.
Reach out to us and let us know about your case, so we can take the next steps
in inspecting the case!
We are going to follow up on this as soon as possible
and inform you about further actions.
🚧 If the problem affects the entire flat, it is possible that an external construction site damaged incoming cables, or affected the power plant that caused a general malfunction.