In general, only you, your flatmates, the cleaning staff and homefully employees have access to your shared flat.
In case members of the homefully organization need to visit your shared flat, you will be informed no later than 48 hours in advance. homefully's team members will, however, only visit you if you or your flatmates request us to or if an urgent matter needs to be fixed/checked. In all cases, our community service team will notify you and your flatmates in advance. You should not have to expect surprise visits from the homefully organization's side as your privacy is one of our top priorities.
The cleaning service regularly comes on a fixed day once per week.