In Germany it is not uncommon that deposit payments are being held for up to six months after a tenant's move out. At homefully, however, you can expect to have your prepaid deposit reimbursed within around eight to ten weeks after moving out. At this moment, we are aiming to accelerate the process.
Should you have cancelled your rental lease with use of our online tool, you will have been asked to provide information for a bank account for us to transfer the remaining deposit onto. After an initial check of the state of your room after move-out, you can expect the deposit to be transferred onto that bank account within the above mentioned timespan.