Good question - thanks for asking!
There are multiple ways to quickly gather your answers.
You have not found the article you need and you are already a Community Member?
No worries, you can always submit a ticket via our Support Center to your Community Management.
Please Note: Please don't submit your questions via E-Mail to us, as it prolongs the answering time to your questions.
If you have questions about your rental contract or special questions like the duration of your stay and what is included in your rental payments?
Check the section: FAQs about your application here as we covered a lot of frequently asked questions already.
If you are in your application process and can't find the answer in our dsiplayed articles, you can always contact one of our hello.city Email-addresses. Depending on the city you apply to you can type in the Email Address of the city.
If you apply for a room in Munich you can contact: email@example.com
If you apply for a room in Munich you can contact: firstname.lastname@example.org
If you apply for a room in Munich you can contact: email@example.com
and so on.
Do let us know if you miss certain information, as each feedback is valuable to us!