Good question - thanks for asking!
Your time with homefully is slowly coming to an end as you take the next step in your journey. This means your official move-out is getting close, but for the new Community Member that will take over your room, the move-in is approaching. ๐งณ
Think about your first days in your flat and remember how nice it felt to move into a clean room yourself. It is your time to shine and clean your room so the next Member will feel right at home and comfy in the new flat. ๐งน๐งผ
As we from homefully know that a move-out process is always time-consuming and a busy time for everyone, we simplified our move-out process as much as possible to guarantee a hassle-free handover experience for you. ๐
Not only do you get detailed move-out instructions, but we also developed a method to skip a personal handover between us, your landlords, and yourself to save some precious time for other things. We only ask you to submit a recorded move-out video of your room with your cell phone instead. Super easy, right? ๐ฑ๐น
The purpose of the video is to show our staff the state of your room, where you left your keys, and possible abrasions. The video is a necessary step that allows us to schedule an appointment to fix those and to guarantee a smooth process for future Community Members. Once we receive the video, we can reimburse your deposit. We love digitalization as it sure makes your life as easy as possible. ๐งก
Check our guideline of 5 little steps below on how to submit your video.๐ก
๐ Remove all personal belongings from your room, and shoot the video right before you leave the flat.
๐ Open all drawers, cupboard doors, etc., so the insides of all furniture are shown in detail.
๐ Especially the bed, mattress, cupboard, and desk are of high interest to us! So feel free to zoom in. ๐
๐ If you have a balcony attached, make sure to include it in the video as well.
โ๏ธ It does not matter if the video is very long; we are happy to receive as much detail as possible.
Tip: Usually, video files are pretty large. If the file is too large to submit, you can compress the file directly on your phone, or via an online tool like https://clideo.com/de