Good question - thanks for asking!
Your time with homefully is slowly coming to an end as you take the next step in your journey. This means your official move-out is getting close, but for the new Community Member that will take over your room, the move-in is approaching. 🧳
Think about your first days in your flat and remember how nice it felt to move into a clean room yourself. It is your time to shine and clean your room so the next Member will feel right at home and comfy in the new flat. 🧹🧼
As we from homefully know that a move-out process is always time-consuming and a busy time for everyone, we simplified our move-out process as much as possible to guarantee a hassle-free handover experience for you. 🙌
Not only do you get detailed move-out instructions, but we also developed a method to skip a personal handover between us, your landlords, and yourself to save some precious time for other things. We only ask you to submit a recorded move-out video of your room with your cell phone instead. Super easy, right? 📱📹
The purpose of the video is to show our staff the state of your room, where you left your keys, and possible abrasions. The video is a necessary step that allows us to schedule an appointment to fix those and to guarantee a smooth process for future Community Members. Once we receive the video, we can reimburse your deposit. We love digitalization as it sure makes your life as easy as possible. 🧡
Check our guideline of 5 little steps below on how to submit your video.💡
🎞 Remove all personal belongings from your room, and shoot the video right before you leave the flat.
🎞 Open all drawers, cupboard doors, etc., so the insides of all furniture are shown in detail.
🎞 Especially the bed, mattress, cupboard, and desk are of high interest to us! So feel free to zoom in. 👁
🎞 If you have a balcony attached, make sure to include it in the video as well.
☝️ It does not matter if the video is very long; we are happy to receive as much detail as possible.
Tip: Usually, video files are pretty large. If the file is too large to submit, you can compress the file directly on your phone, or via an online tool like https://clideo.com/de